RETURN POLICY


Last updatedJuly 31, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us fora refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked withinone (1)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item,please email customer service atsupport@primepick.comto obtain an Return MerchandiseAuthorization(RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, thenmail your return to the following address:

Primepick Corp
Attn: Returns
RMA #
1007 N Orange St.
4th Floor Ste 1382
Wilmington,DE19801
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process yourreturn. Please allow at leastseven (7)days from the receipt of your item to process yourreturn. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 (909) 443-1395
support@primepick.com